Head of Events and Venue Hire
About the role
The Head of Events and Venue Hire is responsible for leading and managing the Events department, developing and executing strategies to drive venue hire sales to corporate clients and organisations, while ensuring the delivery of exceptional events and maintaining high client satisfaction.
This role focuses on client management and sales leadership, overseeing lead generation and conversion efforts to meet sales targets and business objectives. The Head of Events & Venue Hire will take a proactive approach to building and nurturing client relationships, ensuring that customer satisfaction is consistently exceeded. Attendance at events will be needed which will include weekends, evenings, and bank holidays.
Key responsibilities include event sales and management, reporting and collaborating closely with the Visitor Experience team to provide a seamless event experience for clients. The role involves working with the Marketing team to plan promotional activity and marketing budget allocation. Innovation and entrepreneurship is encouraged to ensure the delivery of event strategy outcomes.
About Us
We bring the fascinating story of Silverstone and its association with British motor sport to life through a dynamic, interactive and compelling visitor experience, all housed in a restored WWII aircraft hangar. Whether it’s immersing our visitors in our journey from a Benedictine Monastery to WWII airbase and finally the home of British motor sport, to getting up close and personal to some of the world’s best racing cars and motorcycles, plus walking part of the former F1 circuit, we offer a diverse and multi-experiential day out and event space with a difference!
Set up as a Community Benefit Society, our mission goes way beyond simply running an awe-inspiring visitor attraction. We have a strong commitment to preservation, conservation, education and inspiring the next generation in the world of science, technology and engineering.
About You
We are looking for a highly skilled individual to take ownership of our Events and Venue Hire strategy, drawing on their extensive expertise in event sales and delivery. The successful candidate will be instrumental in driving revenue growth through collaboration with various stakeholders across the business.
Key attributes of the ideal candidate include:
- Outstanding interpersonal skills and a genuine passion for delivering exceptional client experiences.
- Demonstrated experience in developing, managing, and executing an event department strategy.
- Demonstrated experience in venue hire sales and client management.
- Strong negotiation abilities, with a confident and persuasive approach.
- Proven track record in problem-solving, with the ability to quickly identify challenges and implement effective solutions.
- Ability to thrive under pressure, adapting to change while effectively prioritising tasks to meet deadlines.
- Solid financial acumen, with experience managing budgets and maximising resource efficiency.
- Excellent communication and presentation skills, always maintaining a professional and approachable manner.
- Strong leadership experience, with the ability to motivate and guide a team towards achieving objectives.
- Extensive experience within the event management industry (essential).
Join us and lead a passionate team to deliver outstanding events while driving business growth and client satisfaction!
The benefits
As well as the opportunity to get in the driving seat of an evolving and exciting business, a not-for-profit organisation delivering a positive impact to the local community and cherishing the history and heritage of the Silverstone story, we offer a competitive salary, life insurance, pension plan, and a range of employee discounts and of course the opportunity to join a vibrant organisation at the home of British motor racing.
Selection process
The closing date for applications is 23 February 2025.
Please submit your application and any enquiries to:
recruitment@silverstonemuseum.co.uk
Please enclose a CV along with a supporting statement explaining how your personal skills, qualities and experience provide evidence of your suitability – and your passion – for this role.
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